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How long will it take for my web site to be designed? Will we need to meet for you to create my website? Once my website is done, what after sales service do you offer? What format should I send writen/photographs for my website? Will my website design be "Search Engine" friendly? Are there any hidden costs your with web design services? I don't know anything about web design, who looks after it? Will everyone see my web site the same? Can you provide all our web design and hosting services? Do you guarantee that my site will always be available?
Do you use Flash animation in your website design? Can I get e-mail with my website? Can I see how many visitors I've had to my website? How much will a website cost me? I need an existing website updating, can you help me? Do you redesign existing websites? Why choose Newport for my web development company? Can I register a domain name through Newport Web Design? Who owns the website once the website design is completed?
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How long will it take for my web site to be designed?

The timescale of a website design project is often dictated by the client. If you have a deadline in mind we will endeavour to meet it for you.

The most common delay in the creation and completion of a new website is waiting for content (text/images) to be sent to us by the client

Frequently Asked Questions
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Will we need to meet for you to create my website?

In the majority of cases a meeting isn't necessary and most of our websites are generally completed with contact via email and telephone only.

We place suggested website designs onto the Internet in a private place where only yourselves and us can view the content. We then liaise with you regularly to discuss the web designs in order that the website design and functionality is exactly as you wish.
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Once my website is done, what after sales service do you offer?

We fully support any website we design and are always available should you encounter any problems or require any enhancements. We offer web site maintenance so that your website need never get out of date
 
 
 
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What format should I send written/photographs for my website?

It is helpful to us if you are able to provide text and photographs in electronic form - for example, the files output by a digital camera and the words in MS word or similar format.

If this is not possible, we can help get your information ready for use on the website.
 
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Will my website design be "Search Engine" friendly?

All our websites are created with search engines in mind and the website design is compliant with search engine guidelines.

It is a good idea for your website to be re-evaluated in time as over a period of time the search engines do alter their rules and algorithms and you will want to be certain that your website is kept up to date and complies with new rules etc.
 
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Are there any hidden costs your with web design services?

There are no hidden costs.  Your design will be priced on the complexity and the labour time involved. Your design does not include web hosting but we do offer this service.  Also SEO is not included in the cost of your website.  For more information on SEO click here

 
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I don't know anything about web design, who looks after it?

Newport Web Design exists to enable businesses with little or no technical resources to get on the Internet.  We offer a free text editing service and and offer extremely competitive rates for site maintenance.

If the changes to your website are more than a paragraph of writing, or a couple of images/products, we can quote you for your requirements to give you just what you need.


 
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Will everyone see my web site the same?

Your website visitors will see some things differently depending on their browser, screen resolution setting and their individual computer settings and toolbars.

We design sites with that in mind and preview them in several browser types and resolution settings before publishing. Obviously as technology alters then eventually all websites may need reevaluation.
 
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Can you provide all our web design and hosting services?

Yes - we are your one stop company to provide all your web services. No more - not knowing who to call if you have problems - we can register your domain name - design your website - provide your web hosting and arrange your email accounts for you.
 
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Do you guarantee that my site will always be available?

No web hosting service can guarantees 100% uptime. However we can say that our servers have had 100% up time for many years.

Should our servers have any problems we do have the necessary backups in place to deal with this issue very speedily.
 
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Do you use Flash animation in your website design?

Yes we do use flash as and when required. It is important to note that there are times when flash animations can be an asset but it would be unwise to use "flash" to create an entire website or even entire pages of your website as search engines are not able to read the content of flash and therefore any words used in animations will not be indexed by the search engines.

Generally it is best to use flash for smaller banners, advertisements or demonstrations and incorporate the flash animation into a web page which also includes some written text in html. This way the search engines will be able to index your information
 
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Can I get e-mail with my website?

Yes you can have email and you will probably wish you set-up several email addressed e.g. sale@your-domain.com, info@your-domain.com, john.smith@your-domain.com
 
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Can I see how many visitors I've had to my website?

Yes we provide web tracking software which records where you visitors are coming from and which pages they looked at, which search engines are being used, which phrases are being typed into which search engines and many more interesting web tracking facts which you should find useful for future marketing campaigns.
 
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How much will a website cost me?

The cost of a web site varies depending on the site and complexity. A small web site with just a few static pages would cost around 300 whereas a full ecommerce website with a large number of pages and a CMS system could cost any where between 800 and 3000.

If you give us a call we will be please the discuss with your website design requirements and give you a fixed quotation.
 
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I need an existing website updating, can you help me?

Yes, we would be happy to look at you existing website and give you a quote for updating it.

 
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Do you redesign existing websites?

Yes we do. We can redesign, retaining your company corporate style or we can redesign to give you a complete new image.

Is your website up to date - let us provide you a Free of Charge Website Evaluation - we can redesign your website to take advantage of the latest web technologies
 
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Why choose Newport for my web development company?

We are an established web development company delivering web design and internet development services of any complexity to clients throughout the UK. Being in IT business for over 15 years now we have all round web development expertise
 
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Can I register a domain name through Newport Web Design?

Yes absolutely! Domain registration is an important service we offer. Take a look at our Domain Registration page where you can search for available names and register them.

You don't have to purchase other website design or web hosting services from us to use this service - although we hope that you will want to use us for all your web services
 
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Who owns the website once the website design is completed?

The website belongs to you - we send you a copy of the website on cd. This copy is for your retention and should you wish to use another web design or web hosting company - you are completely at liberty to take this copy to them for them to use.
 
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